Welcome to the Unconscious Bias workshop. Unconscious biases are the biases that everyone has, that live in the dark recesses of the human brain.  These biases are grown in each individual and can greatly influence the day to day decision that are made both at home and at work.

This workshop will introduce to you the ideas and techniques for defining different unconscious biases that are very common today.   It will also show the effects of these biases on the work culture and the business practices of a company.  And finally, the workshop will cover the steps to introducing a successful unconscious bias training in the workplace.

Course Outline

INTRODUCTION
Course Objectives

MODULE 1
What is Unconscious Bias?
Definition
How Does it Work?
Triggers
Impact
Knowledge Check

MODULE 2
Types of Unconscious Bias I
Affinity Bias
Halo Effect
Attribution Bias
Confirmation Bias
Knowledge Check

MODULE 3
Types of Unconscious Bias II
Horns Effect
Contrast Effect
Beauty Bias
Height Bias
Knowledge Check

MODULE 4
Types of Unconscious Bias III
Conformity Bias
Gender Bias
Name Bias
Ageism Bias
Knowledge Check

MODULE 5
Effects on Company
Recruitment
Employee Turnover & Low Morale
Decreased Productivity
Reputation
Knowledge Check

MODULE 6
Mitigating Unconscious Bias
Set Expectations
Get Feedback
Encourage Participation
Train Employees
Knowledge Check

MODULE 7
Training
What to Include?
Who Should Be Trained?
How to Conduct
Check For Understanding
Knowledge Check

MODULE 8
Promote Inclusion
Educate
Celebrate Differences
Listen to Employees
Fortify Anti-Discrimination Policies
Knowledge Check

MODULE 9
Benefits
Workplace Culture
Ethical
Financial
Legal
Knowledge Check

MODULE 10
Handling Complaints
Gather Information
Evaluate Credibility of Complaint
Interview Those Involved
Take Action Against Offender
Knowledge Check

ASSESSMENT
Post Test