Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralized office. Communication issues alone make it a challenging job, and recognizing these challenges will help your participants become great teleworkers.

 

Through Telework And Telecommuting your employees will see a great improvement in their performance and well-being. Being a teleworker does have the advantages of flexible schedules, no commute, and saving the company money. Your participants will establish the additional skills needed to be successful in their work from home environment.

 

Course Outline


INTRODUCTION
Course Objectives


MODULE 1
Core Skills Required
Self-Management
Time Management
Organizing and Planning
Communication
Knowledge Check


MODULE 2
Self-Management (I)
Solving Problems on Your Own
Being and Staying Motivated
You Have More Freedom – Don’t Abuse It
You and Only You are Accountable
Knowledge Check


MODULE 3
Self-Management (II)
Recognize and Remove Bad Habits
Reflect on Mistakes and Learn from Them
Establish Good Habits
Be Assertive
Knowledge Check


MODULE 4
Time Management (I)
Build a Little Flexibility into Your Schedule
Identify and Remove Time Wasters
Working with Time Zones
Using Free Time Wisely
Knowledge Check


MODULE 5
Time Management (II)
The Urgent/Important Matrix
Setting and Sticking to Deadlines
The Glass Jar: Rocks, Pebbles, Sand and Water
Recognize When You Are Procrastinating
Knowledge Check


MODULE 6
Organizing and Planning (I)
Plan for Additional Stress
When to Seek Help
Being Proactive – Not Reactive
Establish Priorities and Attainable Goals
Knowledge Check


MODULE 7
Organizing and Planning (II)
Setting Up Your Home Office
Remove Unneeded or Distracting Items
When Technology Fails
Develop a Normal Working Day
Knowledge Check


MODULE 8
Communication (I)
Stay in the Loop
Use the Correct Medium
Be Clear and to the Point
Virtual Communication Can Be Impersonal
Knowledge Check


MODULE 9
Communication (II)
Open and Frequent Communication
Share Your Information
Have a Collaborative Attitude
Setting Expectations with Family and Friends
Knowledge Check


MODULE 10
Additional Challenges
Building Trust and Rapport
Feeling Isolated
Always in the Office
Lack of or Less Feedback
Knowledge Check


ASSESSMENT
Post-Test

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