Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today's global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.

 

With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.

 

Course Outline


INTRODUCTION
Course Objectives


MODULE 1
Why Supply Chain Management?
Customer Satisfaction
Improving Performance
Lowering Costs
Product Development
Knowledge Check


MODULE 2
Key Terms (I)
Procurement
Upstream and Downstream
Raw Material
Forecasting
Carrying Cost
Knowledge Check


MODULE 3
Key Terms (II)
Inventory
Order Generation
Order Taking
Order Fulfillment
Returns Management
Knowledge Check


MODULE 4
Three Levels of Supply Chain Management
Strategic Level
Tactical level
Operational level
Bullwhip Effect
Knowledge Check


MODULE 5
Five Stages of Supply Chain Management
Plan
Source
Make
Deliver
Return
Knowledge Check


MODULE 6
The Flows of Supply Chain Management
The Product Flow
The Information Flow
The Finances Flow
Data Warehouses
Knowledge Check


MODULE 7
Inventory Management
Levels of Inventory
Just-In-Time Inventory
Keeping Accurate Records
Inventory Calculator
Knowledge Check


MODULE 8
Supply Chain Groups
The Suppliers
The Producers
The Customers
The Customer’s Customers
Knowledge Check


MODULE 9
Tracking and Monitoring
Dashboard
RFID's
Alert Generation
Stock Keeping Unit (SKU)
Knowledge Check


MODULE 10
Supply Chain Event Management
Inventory Alerts
Supplier Alerts
Bottlenecking
Being Proactive
Knowledge Check


ASSESSMENT
Post-Test

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