Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today's global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.

With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.

Course Outline

INTRODUCTION
Course Objectives

MODULE 1
Why Supply Chain Management?
Customer Satisfaction
Improving Performance
Lowering Costs
Product Development
Knowledge Check

MODULE 2
Key Terms (I)
Procurement
Upstream and Downstream
Raw Material
Forecasting
Carrying Cost
Knowledge Check

MODULE 3
Key Terms (II)
Inventory
Order Generation
Order Taking
Order Fulfillment
Returns Management
Knowledge Check

MODULE 4
Three Levels of Supply Chain Management
Strategic Level
Tactical level
Operational level
Bullwhip Effect
Knowledge Check

MODULE 5
Five Stages of Supply Chain Management
Plan
Source
Make
Deliver
Return
Knowledge Check

MODULE 6
The Flows of Supply Chain Management
The Product Flow
The Information Flow
The Finances Flow
Data Warehouses
Knowledge Check

MODULE 7
Inventory Management
Levels of Inventory
Just-In-Time Inventory
Keeping Accurate Records
Inventory Calculator
Knowledge Check

MODULE 8
Supply Chain Groups
The Suppliers
The Producers
The Customers
The Customer’s Customers
Knowledge Check

MODULE 9
Tracking and Monitoring
Dashboard
RFID's
Alert Generation
Stock Keeping Unit (SKU)
Knowledge Check

MODULE 10
Supply Chain Event Management
Inventory Alerts
Supplier Alerts
Bottlenecking
Being Proactive
Knowledge Check

ASSESSMENT
Post-Test