Social intelligence can seem like a complicated term and can make many of us feel nervous. But it is something we deal with every day and it can help us navigate better experiences in our social environment. Whether we’re at home or at work, knowing how to be more aware of ourselves and our surroundings can help us make the best out of any social situation!

 

Course Outline


INTRODUCTION
Course Objectives


MODULE 1
Increase Your Self Awareness
Remove or Limit Self-Deception
Ask For Feedback
Be Open to Change
Reflect On Your Actions
Knowledge Check


MODULE 2
The Keys to Empathy
Listening and Paying Attention
Don’t Judge
Shift Your View
Don’t Show Fake Emotions
Knowledge Check


MODULE 3
Active Listening
Attunement
Don’t Jump to Conclusions
Shift Your Focus
Don’t Discount Feelings
Knowledge Check


MODULE 4
Insight on Behavior
Perception
Facts vs. Emotions
Online Communication
Listen and Watch More
Knowledge Check


MODULE 5
Communication
Give Respect and Trust
Be Consistent
Always Keep Your Cool
Observing Body Language
Knowledge Check


MODULE 6
Social Cues (I)
Recognize Social Situations
The Eyes Have It
Non-Verbal Cues
Verbal Cues
Knowledge Check


MODULE 7
Social Cues (II)
Spectrum of Cues
Review and Reflect
Being Adaptable and Flexible
Personal Space
Knowledge Check


MODULE 8
Conversation Skills
Current Events
Conversation Topics
Cues to Watch For
Give People Your Attention
Knowledge Check


MODULE 9
Body Language
Be Aware of Your Movements
It’s Not What You Say – It’s How You Say It
Open vs. Closed Body Language
Communicate With Power
Knowledge Check


MODULE 10
Building Rapport
Take the High Road
Forget About Yourself
Remembering People
Ask Good Questions
Knowledge Check


ASSESSMENT
Post-Test

© Copyright. All rights reserved.

Logo

We need your consent to load the translations

We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.