Social intelligence can seem like a complicated term and can make many of us feel nervous. But it is something we deal with every day and it can help us navigate better experiences in our social environment. Whether we’re at home or at work, knowing how to be more aware of ourselves and our surroundings can help us make the best out of any social situation!

Course Outline

INTRODUCTION
Course Objectives

MODULE 1
Increase Your Self Awareness
Remove or Limit Self-Deception
Ask For Feedback
Be Open to Change
Reflect On Your Actions
Knowledge Check

MODULE 2
The Keys to Empathy
Listening and Paying Attention
Don’t Judge
Shift Your View
Don’t Show Fake Emotions
Knowledge Check

MODULE 3
Active Listening
Attunement
Don’t Jump to Conclusions
Shift Your Focus
Don’t Discount Feelings
Knowledge Check

MODULE 4
Insight on Behavior
Perception
Facts vs. Emotions
Online Communication
Listen and Watch More
Knowledge Check

MODULE 5
Communication
Give Respect and Trust
Be Consistent
Always Keep Your Cool
Observing Body Language
Knowledge Check

MODULE 6
Social Cues (I)
Recognize Social Situations
The Eyes Have It
Non-Verbal Cues
Verbal Cues
Knowledge Check

MODULE 7
Social Cues (II)
Spectrum of Cues
Review and Reflect
Being Adaptable and Flexible
Personal Space
Knowledge Check

MODULE 8
Conversation Skills
Current Events
Conversation Topics
Cues to Watch For
Give People Your Attention
Knowledge Check

MODULE 9
Body Language
Be Aware of Your Movements
It’s Not What You Say – It’s How You Say It
Open vs. Closed Body Language
Communicate With Power
Knowledge Check

MODULE 10
Building Rapport
Take the High Road
Forget About Yourself
Remembering People
Ask Good Questions
Knowledge Check

ASSESSMENT
Post-Test