Servant leadership may seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on the success of others (i.e., your employees), and in turn building better professional relationships that can benefit both manager and employee.  Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and furthering their success at the same time.

Course Outline

INTRODUCTION
Course Objectives

MODULE 1
What is Servant Leadership?
A Desire to Serve
Share the Power
Putting Others First
Helping Employees Grow
Knowledge Check

MODULE 2
Leadership Practices
Democratic Leadership Style
Laissez-Faire Style
Leading by Example
Path-Goal Theory
Knowledge Check

MODULE 3
Share the Power
Being Empathetic
Learn to Delegate
Their Success is Your Success
Know When to Step In
Knowledge Check

MODULE 4
Characteristics of a Servant Leader
Listening Skills
Persuasive Powers
Recognizes Opportunities
Relates to Employees
Knowledge Check

MODULE 5
Barriers to Servant Leadership
Excessive Criticism
Doing Everything Yourself
Sitting on the Sidelines
Demanding From Employees
Knowledge Check

MODULE 6
Building a Team Community
Identify the Group Needs
Complement Member Skills
Create Group Goals
Encourage Communication
Knowledge Check

MODULE 7
Be a Motivator
Make it Challenging
Provide Resources
Ask for Employee Input
Offer Incentives
Knowledge Check

MODULE 8
Be a Mentor
Establish Goals
Know When to Praise or Criticize
Create a Supportive Environment
Create an Open-Door Policy
Knowledge Check

MODULE 9
Training Future Leaders
Offer Guidance and Advice
Identify Their Skill Sets
Methods of Feedback
Establish Long Term Goals
Knowledge Check

MODULE 10
Self-Reflection
Keep a Journal
Identify Your Strengths and Weaknesses
Identify Your Needs
Creating Your Own Goals
Knowledge Check

ASSESSMENT
Post Test