Servant leadership may seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on the success of others (i.e., your employees), and in turn building better professional relationships that can benefit both manager and employee.  Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and furthering their success at the same time.

 

Course Outline


INTRODUCTION
Course Objectives


MODULE 1
What is Servant Leadership?
A Desire to Serve
Share the Power
Putting Others First
Helping Employees Grow
Knowledge Check


MODULE 2
Leadership Practices
Democratic Leadership Style
Laissez-Faire Style
Leading by Example
Path-Goal Theory
Knowledge Check


MODULE 3
Share the Power
Being Empathetic
Learn to Delegate
Their Success is Your Success
Know When to Step In
Knowledge Check


MODULE 4
Characteristics of a Servant Leader
Listening Skills
Persuasive Powers
Recognizes Opportunities
Relates to Employees
Knowledge Check


MODULE 5
Barriers to Servant Leadership
Excessive Criticism
Doing Everything Yourself
Sitting on the Sidelines
Demanding From Employees
Knowledge Check


MODULE 6
Building a Team Community
Identify the Group Needs
Complement Member Skills
Create Group Goals
Encourage Communication
Knowledge Check


MODULE 7
Be a Motivator
Make it Challenging
Provide Resources
Ask for Employee Input
Offer Incentives
Knowledge Check


MODULE 8
Be a Mentor
Establish Goals
Know When to Praise or Criticize
Create a Supportive Environment
Create an Open-Door Policy
Knowledge Check


MODULE 9
Training Future Leaders
Offer Guidance and Advice
Identify Their Skill Sets
Methods of Feedback
Establish Long Term Goals
Knowledge Check


MODULE 10
Self-Reflection
Keep a Journal
Identify Your Strengths and Weaknesses
Identify Your Needs
Creating Your Own Goals
Knowledge Check


ASSESSMENT
Post Test

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