Performance Management is not a company’s way of employing “micro-managing” techniques that stunt the professional growth of its employees. Rather, it is a strategic approach to ensuring the efficiency and effectiveness of an organization. Whether at the organizational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactory manner.

 

Course Outline


INTRODUCTION
Course Objectives


MODULE 1
The Basics (I)
What is Performance Management?
How Does Performance Management Work?
Tools
Case Study
Knowledge Check


MODULE 2
The Basics (II)
Three Phase Process
Assessments
Performance Reviews
Knowledge Check


MODULE 3
Goal Setting
SMART Goal Setting
Specific Goals
Measurable Goals
Attainable Goals
Realistic Goals
Timely Goals
Monitoring Results
Knowledge Check


MODULE 4
Establishing Performance Goals
Strategic Planning
Job Analysis
Setting Goals
Motivation
Knowledge Check


MODULE 5
360-degree Feedback
What is 360-degree Feedback?
Vs. Traditional Performance Reviews
The Components
Knowledge Check


MODULE 6
Competency Assessments
Competency Assessment Defined
Implementation
Final Destination
Knowledge Check


MODULE 7
Kolb's Learning Cycle
Experience
Observation
Conceptualization
Experimentation
Knowledge Check


MODULE 8
Motivation
Key Factors
The Motivation Organization
Identifying Personal Motivators
Evaluating and Adapting
Knowledge Check


MODULE 9
The Performance Journal
Record Goals and Accomplishments
Linking With Your Employees or Managers
Implementing a Performance Coach
Keeping Track
Knowledge Check


MODULE 10
Creating a Performance Plan
Goals
Desired Results
Prioritization
Measure
Evaluation
Knowledge Check


ASSESSMENT
Post Test

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