Learners will be able to use Outlook to enhance professional correspondence, create calendars, and schedule appointments. Participants will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending email for marketing campaigns, planning staff meetings, and assigning action items from those meetings.

Module 1 

Manage the Outlook Environment for Productivity
Customize Settings
Print and Save Information
Perform Search Operations in Outlook

Module 2 

Manage Messages
Configure Mail Settings
Create Messages
Format a Message
Organize and Manage Messages

Module 3

Manage Schedules
Create and Manage Calendars
Create Appointments, Meetings, and Events
Organize and Manage Appointments, Meetings, and Events
Create and Manage Notes and Tasks

Module 4

Manage Contacts and Groups
Create and Manage Contacts
Create and Manage Contact Groups