Welcome to the Middle Manager workshop. Traditionally, middle managers make up the largest managerial layer in an organization. Middle managers are responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and they understand how to effectively execute these goals.

It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organization’s structure or size, it will benefit from employing well-trained middle managers.

Course Outline

INTRODUCTION
Course Objectives

MODULE 1
Introduction to Management
What is Management?
What Do Managers Do?
What Does It Take to Be a Manager?
Why Does Management Matter?
Knowledge Check

MODULE 2
Ethics and Social Responsibility
What is Ethical Workplace Behavior?
What is Unethical Workplace Behavior?
How to Make Ethical Decisions
What is Social Responsibility?
Knowledge Check

MODULE 3
Managing Information
Why Information Matters
Strategic Importance of Information
Characteristics and Costs of Useful Information
Getting and Sharing Information
Knowledge Check

MODULE 4
Decision-Making
What is Rational Decision-Making
Steps to Rational Decision-Making
Limits to Rational Decision-Making
Improving Rational Decision-Making
Knowledge Check

MODULE 5
Control
Basics of Control
The Control Process
Is Control Necessary or Possible?
How and What to Control
Control Methods
Knowledge Check

MODULE 6
Organizational Strategy
Basics of Organizational Strategy
Sustainable Competitive Advantage
Strategy-Making Process
Corporate, Industry, Firm Level Strategies
Knowledge Check

MODULE 7
Innovation and Change
Organizational Innovation
Why Innovation Matters
Managing Innovation
Organizational Change
Managing Change
Knowledge Check

MODULE 8
Organizational Structures and Process
Departmentalization
Organizational Authority
Job Design
Designing Organizational Process
Knowledge Check

MODULE 9
Managing Teams
The Good and the Bad of Using Teams
Types of Teams
Work Team Characteristics
Enhancing Work Team Effectiveness
Knowledge Check

MODULE 10
Motivation and Leadership
Basics of Motivation
Equity Theory
Expectancy Theory
What is Leadership?
Situational Leadership
Strategic Leadership
Knowledge Check

ASSESSMENT
Post-Test