Welcome to the Measuring Results with Training workshop. Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on. In this course, we will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings.

Course Outline

INTRODUCTION
Course Objectives

MODULE 1
Kolb’s Learning Styles
The Four-Stage Process
Accommodators
Divergers
Convergers
Assimilators
Knowledge Check

MODULE 2
Kirkpatrick’s Levels of Evaluation
Overview
Level One: Reactions
Level Two: Learning
Level Three: Behavior
Level Four: Results
Knowledge Check

MODULE 3
Types of Measurement Tools
Goal Setting
Self-Evaluations
Peer Evaluations
Supervisor Evaluations
High-Level Evaluations
Knowledge Check

MODULE 4
Focusing the Training
Performing a Needs Assessment
Creating Learning Objectives
Drilling Down into Content
Knowledge Check

MODULE 5
Creating an Evaluation Plan
What Will We Evaluate?
When Will the Evaluation be Completed?
How Will We Evaluate It?
Who Will Perform the Evaluation?
Knowledge Check

MODULE 6
Assessing Learning Before Training
Workplace Observation
Objectives Assessment
Pre-Assignments and Pre-Tests
Knowledge Check

MODULE 7
Assessing Learning during Training
Reviewing Learning Objectives
Performing Hip-Pocket Assessments
Quizzes and Tests
Skill Assessments
Knowledge Check

MODULE 8
Assessing Learning after Training
Evaluation Timelines
Learning Journal
Goal Setting
Additional Methods of Evaluation
Knowledge Check

MODULE 9
The Long-Term View
Creating a Long-Term Evaluation Plan
Methods of Evaluation
Documenting Lessons Learned
Knowledge Check

MODULE 10
Calculating the Return on Investment (ROI)
A Basic ROI Formula
Identifying and Measuring Tangible Benefits
Identifying and Measuring Intangible Benefits
Calculating Total Costs
Making a Business Case
Knowledge Check

ASSESSMENT
Post Test