In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook; however, the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Anyone who is interested in sales must be confident in the art of in-person sales.

 

Course Outline


INTRODUCTION
Course Objectives


MODULE 1
In-Person Sales
Definition
Benefits
Cost
Effectiveness
Knowledge Check


MODULE 2
Examples of In-Person Sales
Sales Call
Retail
FaceTime
Meetings
Knowledge Check


MODULE 3
Sales Funnel
Generate Leads
Nurture Leads
Acquire Customer Base
Expand Customer Base
Knowledge Check


MODULE 4
Prepare
Effective Methods to Generate Leads
Know Your Customer
Practice Sales Conversation
Set Goals
Knowledge Check


MODULE 5
Presentation
Determine Venue
Stay on Point
Tie the Information to Customer Values
Refer to Past Conversations
Knowledge Check


MODULE 6
Engage
Emotional Intelligence
Allow Evaluation
Overcome Objections
Incentives
Knowledge Check


MODULE 7
Commitment
A Verbal "Yes"
Maintain Connection
Remind Customer of Value
Call to Action
Knowledge Check


MODULE 8
Sale
It Isn't Over till It's Over
Make the Process Easy
Close With Exceptional Service
Thank and Reward
Knowledge Check


MODULE 9
Loyalty
Continuity Programs
Special Rewards
Handwritten Cards
Remain Relevant
Knowledge Check


MODULE 10
Expand
Word of Mouth
Networking
Meetings
Clubs
Knowledge Check


ASSESSMENT
Post Test

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