Having to fire an employee is never an easy task. Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminated from the company. One of the hardest aspects of preparing to fire an employee is to separate the emotions from the facts.   Firing an employee should always be a last resort, so it is important that the manager has covered all other avenues possible before moving forward.

 

Course Outline


INTRODUCTION
Course Objectives


MODULE 1
Placing an Employee on a Performance Improvement Plan (PIP) Before Firing
Justification
Validate
Include
Be Grateful
Knowledge Check


MODULE 2
Employees Who Should Be Terminated (I)
Feeling of Entitlement
Cannot Perform Job Functions
Can’t Function with Other Employees
They Overpromise and Under Deliver
Knowledge Check


MODULE 3
Employees Who Should Be Terminated (II)
Blatant Disregard for Customers
They Are Unreliable
Don’t Adhere to Code of Conduct
Use Company Property for Personal Use
Knowledge Check


MODULE 4
Things to Consider When Setting Up the Termination Meeting
Meeting Attendees
Venue of the Meeting
Security Presence
Logistics
Knowledge Check


MODULE 5
The Correct Way to Fire an Employee (I)
Use Positive Language
Review Past Feedback
Concentrate on Specific Behavior
Fire Early in the Week
Knowledge Check


MODULE 6
The Correct Way to Fire an Employee (II)
Keep it Short
Have Employee Sign Release
Transfer Terminated Employee’s Functions
Avoid Fighting Unemployment Claims with Employee
Knowledge Check


MODULE 7
What an Employment Termination Checklist Should Contain
Notification to Human Resources
Systems Access Terminations
Return of Company Property
Benefits Status
Knowledge Check


MODULE 8
The “Don’ts” of Firing an Employee (I)
No Performance Improvement Plan
Using an Electronic Method
Fire Without a Witness
Provide Long Reason for Firing
Knowledge Check


MODULE 9
The “Don’ts” of Firing an Employee(II)
Not Making the Decision Final
Let Employee Take Company Property
Allow Access to Work Area
Permit Information System Access
Knowledge Check


MODULE 10
Conduct Effective Exit Interviews
When, How and Who
Objective of the Process
Company Readiness for Exit Interviews
Execute the Feedback Results
Knowledge Check


ASSESSMENT
Post Test

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