Any great boss will tell you that employee reviews are a cornerstone for having happy and productive employees. Employees need to know what their strengths and weaknesses are.  Once an employee understands their performance, you and the employee can take steps to improve their weaknesses.

 

INTRODUCTION
Course Objectives


MODULE 1
How to Conduct Annual Reviews
Develop the Process
Set Benchmarks Early
Agreement With Set Benchmarks
Hold an Effective Meeting
Knowledge Check


MODULE 2
Categories for Annual Review I
Company Mission and Values
Customer Service and Quality Control
Problem - Solving/Judgment
Production
Knowledge Check


MODULE 3
Categories for Annual Review II
Work Style
Resource Management
Communications Skills
Teamwork
Knowledge Check


MODULE 4
Common Mistakes Managers Make When Conducting Employee Reviews (I)
Contrast Effect
Similar-to-me Effect
Halo (or Horn) Effect
Central Tendency
Knowledge Check


MODULE 5
Common Mistakes Managers Make When Conducting Employee Reviews (II)
Leniency/Desire to Please
First Impression Bias
Rater Bias
Recency Effect
Knowledge Check


MODULE 6
Successful Tips for Concept of Pay for Performance
No Surprises
Focus on the Basics
Show Clear Disparity
One for All and All for One
Knowledge Check


MODULE 7
How to Tie Employee Compensation to Firm-Wide Returns
Set Quarterly Revenue Target
Set Employee Goal
Conduct Quarterly Reviews
Pay Out Quarterly
Knowledge Check


MODULE 8
How to Communicate Employee Expectations Effectively
Have Regular Conversations
State What's Working
Be Honest
Provide Mentoring
Knowledge Check


MODULE 9
Meaningful Questions to Gauge Employee Happiness (I)
Ask Questions Frequently
How Transparent is Management?
Rate Quality of Facility?
Contributing Factors to Work Easier?
Knowledge Check


MODULE 10
Meaningful Questions to Gauge Employee Happiness (II)
What Makes You Productive?
Recognition?
Opportunities to Grow and Advance?
Confidence in Leadership?
Knowledge Check


ASSESSMENT
Post Test

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